Glowing Graphix is a leading provider of custom LED neon signs that allow you to express your unique style and personality.

Ordering from Glowing Graphix is easy. Simply visit our website, select your desired LED neon sign, customize it, and follow the checkout process.

Absolutely! You can create a custom LED neon sign by selecting your design, size, color, font, and more using our online customizer.

Yes, we provide a mock-up of your custom LED sign for your approval, ensuring you're satisfied with the design before production.

Yes, we offer weather-resistant options for outdoor LED signs. Contact our team for more information on creating outdoor-ready LED signs.

Our LED signs are made with durable PVC tubing, high-quality LEDs, and acrylic backings. These materials ensure a long-lasting and vibrant display.

You can reach our customer support team by emailing us at info@glowinggraphix.com or using the chat box on our website.

Absolutely! We offer the option to design your own custom LED sign by choosing your design, size, color, font, and more. 

Getting started is easy. Use our online customizer to select your preferences, and our team will bring your vision to life.

Yes, we provide a mock-up of your custom LED sign for your approval before production begins, ensuring your complete satisfaction.

Absolutely! Custom LED signs are perfect for weddings, parties, corporate events, and more. Customize the design to match the theme of your event.

Yes, we specialize in transforming custom design logos into stunning LED signs that showcase your unique brand identity.

To get started with turning your custom design logo into an LED sign, simply fill out our custom design request form on our website. Our design team will then work closely with you to ensure accurate representation.

Turnaround time varies based on the complexity of your custom design logo. Our team will provide an estimated production timeline.

Your LED sign will be delivered within 5-7 days from the date of order. Expedited shipping options are also available for faster delivery.

We offer standard shipping for LED signs, and you can also request expedited shipping for quicker delivery at an additional charge.

Currently, we offer shipping within [mention your shipping locations]. For international orders, please contact our customer support for further assistance.

Once your LED sign is shipped, you will receive a tracking number via email. You can use this number to track the shipping progress HERE.

In the unlikely event of damage during shipping, please contact our customer support immediately. We will assist you in resolving the issue and ensuring a replacement or refund.

If you need to change your shipping address, please contact our customer support as soon within 24 hours of placing your order. We will do our best to accommodate your request.

We offer Free standard shipping for all LED sign orders within the United States.

We offer a hassle-free return policy within 10 days from the date of delivery. Please review our Return Policy page for detailed information.

To initiate a return or exchange, please contact our customer support team. We will guide you through the process and provide you with the necessary instructions.

Unfortunately, we cannot accept returns for custom-designed LED signs unless they arrive damaged or defective. Please review our Return Policy page for more details.

If your LED sign arrives damaged or defective, please contact our customer support team within 24 Hours of delivery. We will assist you with a replacement or refund.

If you receive the wrong LED sign or the design doesn't match your order, please contact our customer support team immediately. We will rectify the issue as quickly as possible.

Yes, all our LED signs come with a 1 year warranty from the date of delivery.

Our warranty covers manufacturing defects and malfunctions of the LED sign components. Please refer to our Warranty Policy page for more details.

If you believe your LED sign is experiencing issues covered by the warranty, please contact our customer support team. We will guide you through the warranty claim process.

If your LED sign malfunctions after the warranty period, you may still contact our customer support for assistance. We can provide guidance on potential repair options.

Our warranty does not cover damage caused by misuse, accidental damage, or unauthorized repairs. Please review our Warranty Policy page for a comprehensive list of exclusions.

Our LED signs are crafted using a combination of high-quality Silicone tubing, LED lights, and acrylic backing. This combination allows us to create durable and vibrant signs.

Absolutely! We offer customization options for design, size, and color. You can create a unique LED sign that suits your preferences and needs.

Yes, our LED signs are suitable for both indoor and outdoor use. We offer an IP67 weatherproof adapter for outdoor LED signs to ensure durability and resistance to the elements.

Our LED signs are low voltage and use a 12V power supply, making them energy-efficient and safe for use in various settings.

Our LED signs have a lifespan of over 30,000 hours, ensuring long-lasting and reliable performance.

To clean your LED sign, gently wipe it with a soft, damp cloth. Avoid using abrasive or harsh cleaning agents to prevent damage.